We have been recognised by the Kenya Institute of Management as the best Small and Medium sized enterprise in I.C.T. in Kenya for the second year in a row. This was at the annual Kenya Institute of Management Annual Business Awards (K.A.B.A.) in 2009.

You cannot manage what you do not know in health care since what you do not know can hurt you seriously.

We at Metropolitan Hospital took up this as a challenge and set up our own Health Management Information System (HMIS), which would help in providing managers with accurate, accessible and timely decision support information.

Below is an outline of our Health Management Information System the AMS 2000. 

AMS 2000 MAJOR APPLICATIONS

1. Epidemiology, disease surveillance and research
2. Management of medical information; Electronic Medical records/Electronic health records.
3. Bio-signal processing; Digital medical equipment; Cardiac monitors
4. Image processing: Diagnostic imaging & radiology
5. Information management
6. Decision support & expert systems for practitioners
7. Decision support systems for managers.
8. Logistics & financial management
9. Telemedicine; Tele-radiology, tele-diagnosis, tele-surgery, tele-education etc.

BENEFITS OF USING AMS 2000

1. Cost reduction; logistics/supply chain management, appointment management e.t.c
2. Quality improvement; EMR, Smart cards, waiting time management, clinical protocols e.t.c
3. Better diagnosis; Decision support for clinicians, use of standard protocols, accessibility of patient records. NMR, CT Scan,  
4. Improved regulation through access to information & system based controls
5. Disease control; Disease surveillance systems
6. Performance management: Manager is in the driving seat.
7. Standardization of procedures, processes and practices
8. Information management efficiency
9. Improved productivity due to single point data entry and integration of operations
10. Increased staff accountability
11. Enhanced transparency in operations
12. Increased revenue due to reduction in revenue leakages
13. Cost reduction due to lowered staff costs

MODULES APPLICABLE

• Patient Management
• Pharmacy and Inventory Management
• Accounting & Financial Management
• Scheme and Claim Management 
• Consultants Management 
• Payroll management
• Human Resource Management
• Instant Messaging system

CLINICAL MANAGEMENT

   • Patient records
   • Patient management; History & examination,  prescriptions, investigations, admissions,  referrals
   • Sick offs, death and birth registration
   • Quality assurance and standardization
   • Admission & Discharge
   • Theatre Management

LABORATORY MANAGEMENT

   • Test ordering
   • Patient registration
   • Specimen registration
   • Online results generation & record

PROCUREMENT & INVENTORY MANAGEMENT

   • Stock Level Management.
   • Online approval of L.P.O's, Receiving & Ordering (External)
   • Internal Stock Requisition & Issuing
   • Stock transfer
   • Link with creditors ledger
   • Product pricing

PHARMACY MANAGEMENT 

  • Client Registration
  • Online Prescription
  • Prescription registration
  • Prescription history

ACCOUNTING

    1. General ledger & Cashbook
        • Online Payment management.
        • Online real time receipting
        • Online banking
        • Final accounts reports; cash flow, balance sheet, income & expenditure

• Online approval of cheques
• Printing of cheques.

    2. Debtors ledger
        • Debtors and payer registration
        • Multiple ageing analysis
        • payment allocation
        • interest charge and deposit management.

   3. Loan ledger
        • Loan registration
        • Loan repayment
        • Interest accrual

   4. Creditors ledger
        • Online invoices approval

   5. Multiple ageing analysis

OTHER FEATURES

1.  INSTANT MESSAGING SYSTEM

• Broadcasts selected messages to stakeholders via SMS and email
• Telemedicine enabled.
• To patients: appointments and reminders on clinic attendance.
• To doctors: admissions and personal reminders
• To HR managers; sick offs, admision notification, deletion and addition of members e.t.c.
• To payers; online invoices, deletion and addition of members e.t.c.
• To staff and shareholders; salary/dividend notification, meeting/agm notifications e.t.c.
• Receipts for debtors

2. COURIER MANAGEMENT

• Efficiency due to planning and knowledge of knowing what to deliver/collect
• Online Monitoring