Mission

To offer quality, cost effective and affordable health care services.

Vision

To be the leading hospital in Nairobi.

Core Values

• Innovation

  Innovation can be defined as something original and new that ‘breaks in to’ the market or into society. One usually associates to new phenomena that are important in some way.

• Integrity

  This is strict adherence reflected in honesty and complete harmony in what thinks, says, and does.

• Teamwork

  Teamwork means that people will cooperate using their different individual skills and talents to provide constructive feedback despite the fact that individuals may have personal conflict among themselves.

• Quality

  This involves meeting the needs and expectations of customers. Key aspects of customers include: Good design Good functionality Reliable Consistency Durable Good after sale service Value for money

• Professionalism

  The definition of professionalism indicates that each person perform their tasks with genuine interest and honesty. It refers to a person doing his/her job with sincerity, maintaining professional etiquette and ethics in the work place.

• Empathy

  This is the ability to mutually experience the thoughts, emotions and direct experience of others. It goes beyond sympathy, which is a feeling of care and understanding for suffering of others.